Network status
There are no known outages on our network
No outages reported for you?
Contact our technical helpdesk if you're having issues with your connection. Phone 0800 114 973 or email support@(remove-me)wificonnect.(remove-me)co.(remove-me)nz.
Fibre and Fixed Wireless connections [Resolved]
27 Nov 2024 9:00PM: Marked as resolved. Services began restoring around 7:30 PM. A fibre cut in Auckland disrupted the connection where our supplier integrates with our network.
27 Nov 2024 7:20PM: There is currently a problem with the fibre supply supporting our wireless network. We have reported the issue to our supplier and will share updates as soon as they become available.
27 Nov 2024 7:12PM: Our network is unexpectedly offline. We are actively working to resolve the issue as quickly as possible. The outage appears to be caused by a fault with our upstream provider.
Ruatahuna [Resolved]
20 Oct 2024: Marked as resolved
20 Oct 2024 10:43AM: There is currently an issue with the fiber supply which feeds our wireless network. We have reported the fault to our supplier and will provide updates as soon as they become available.
18 Oct 2024: Connections in Ruatahuna are out and we are working to get the issue fixed as soon as possible.
South of Hokitika / Mt French Tower [Resolved]
17 Sep 2024 4:08PM: Marked as resolved
10 Sep 2024: Network outages are due to lightning strikes and we should be able to get up the mountain Wednesday 11 September when the weather clears.
3 Sep 2024 12:26PM: Due to weather conditions we are experiencing network outages south of Hokitika. Apologies for the inconvenience, our technicians are working on it.
Mt French [Resolved]
05 Jul 2024 11:49AM: Marked as resolved
27 Jun 2024 10:20AM: We have technical issues with our Mt French tower. Our techs plan on being up there Saturday to fix it.