There are no known outages on our network
Contact our technical helpdesk if you are having issues with your internet connection.
Phone 0800 114 973 or email support@(remove-me)wificonnect.(remove-me)co.(remove-me)nz.
Recent outages
| Status | Incident start | Incident end | Areas affected | Details |
|---|---|---|---|---|
| Resolved | Tue, 3 Sep | Tue, 17 Sep | South of Hokitika / Mt French Tower | Update 10 September: Network outages are due to lightning strikes and we should be able to get up the mountain Wednesday 11 September when the weather clears. -- Due to weather conditions we are experiencing network outages south of Hokitika. Apologies for the inconvenience, our technicians are working on it. |
Past outages
| Status | Incident start | Incident end | Areas affected | Details |
|---|---|---|---|---|
| Resolved | 27 Jun 2024 | 5 Jul 2024 | Mt French | We have technical issues with our Mt French tower. Our techs plan on being up there Saturday to fix it. |
| Resolved | 26 Jun 2024 | 4 Jul 2024 | Ruatoki, Matahi and Ruatahuna | Update 28 June: Ruatoki and Matahi are still out with a power issue. We hope to have it going Saturday afternoon when the technician is on site. -- The network is out due to solar power issues. Our techs are working on getting it going as soon as possible. |