Network status

There are no known outages on our network

Contact our technical helpdesk if you are having issues with your internet connection.
Phone 0800 114 973 or email

Past outages

Status Incident start Incident end Areas affected Details
Resolved 27 Jun 2024 5 Jul 2024 Mt French We have technical issues with our Mt French tower. Our techs plan on being up there Saturday to fix it.
Resolved 26 Jun 2024 4 Jul 2024 Ruatoki, Matahi and Ruatahuna Update 28 June: Ruatoki and Matahi are still out with a power issue. We hope to have it going Saturday afternoon when the technician is on site.
The network is out due to solar power issues. Our techs are working on getting it going as soon as possible.