Network status: No issues detected
No known outages at the moment. Thanks for sticking with us!
Want to receive SMS updates?
Contact us to update your mobile number and start receiving SMS outage alerts.
Still having trouble?
If you're having issues with your connection and can't see an outage reported here, try our troubleshooting tips first. If you're still stuck, contact our technical helpdesk on 0800 114 973 or support@(remove-me)wificonnect.(remove-me)co.(remove-me)nz.
Ruatāhuna [Resolved]
30 May 10:55AM: Marked as resolved.
29 May 2025 4:25PM: We're currently experiencing a network outage affecting Ruatāhuna. We are getting our techs to look into it and hope to restore service as soon as possible. Thanks for your patience.
Hokitika / Mt French [Resolved]
30 Jan 2026 8:51AM: Status changed to Advisory. Service was restored, however, Mt French connections are slow as they're running off a backup link. We hope to get the technician up to Mt French today, weather permitting, to restore the main link. Sorry for the inconvenience.
27 Jan 2026 6:38PM: Some Hokitika services are currently experiencing outages. Our tech is aware and working on it.
Blue Spur connections [Resolved]
29 Dec 2025 1:07PM: Marked as Resolved. A fuse blew at the tower. It has been fixed, and service restored.
29 Dec 2025 9:25AM: Our Blue Spur tower is down. We're currently investigating the issue.
Taneatua, Ruatoki, Matahi, Tawera [Resolved]
26 Dec 2025 8:14PM: Marked as resolved. Service was restored today approx 11:30AM.
25 Dec 2025 3:17PM: Unfortunately we're unable to get a technician on site until Boxing Day. Apologies for the inconvenience.
24 Dec 2025 9:13AM: We’re currently experiencing a power outage at our Taneatua site, which feeds a few other towers in the area. Our team is working to restore service as soon as possible.
Got more questions? Get in touch.