Network status: Issue detected
We're having a few hiccups on our network right now. We're on it - thanks for your patience.
Hokitika [Issue]
27 Jan 2026 6:38PM: Some Hokitika services are currently experiencing outages. Our tech is aware and working on it.
Kokatahi / Kowhitirangi [Advisory]
24 Dec 2025 11:47AM: Status changed to Advisory. Service has been restored using a temporary fix. We expect this to remain stable until equipment can be replaced in January. The issue is isolated to the Southern repeater on our Camelback tower.
23 Dec 2025 1:30PM: Some connections (not all) coming off the Camelback tower are experiencing an outage. Our team is investigating the issue.
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Ruatāhuna [Resolved]
30 May 10:55AM: Marked as resolved.
29 May 2025 4:25PM: We're currently experiencing a network outage affecting Ruatāhuna. We are getting our techs to look into it and hope to restore service as soon as possible. Thanks for your patience.
Blue Spur connections [Resolved]
29 Dec 2025 1:07PM: Marked as Resolved. A fuse blew at the tower. It has been fixed, and service restored.
29 Dec 2025 9:25AM: Our Blue Spur tower is down. We're currently investigating the issue.
Taneatua, Ruatoki, Matahi, Tawera [Resolved]
26 Dec 2025 8:14PM: Marked as resolved. Service was restored today approx 11:30AM.
25 Dec 2025 3:17PM: Unfortunately we're unable to get a technician on site until Boxing Day. Apologies for the inconvenience.
24 Dec 2025 9:13AM: We’re currently experiencing a power outage at our Taneatua site, which feeds a few other towers in the area. Our team is working to restore service as soon as possible.
Ruatahuna [Resolved]
15 Dec 2025 3:46PM: Service was restored on the same day (12 Dec) via our backup link, minimising disruption while the fault was investigated. We requested Chorus to investigate as the underlying issue was outside our network; resolution was delayed but Chorus has since replaced a faulty SFP. Thanks for your patience while this was resolved.
12 Dec 2025 11:30AM: We’re currently experiencing an internet outage in Ruatahuna since 10AM this morning. This affects connections coming off our Manawaru and Taumataoteraiti towers. Our team is working on it, and we hope to have service restored soon. Thanks for your patience.
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