There are no known outages on our network

Contact our technical helpdesk if you are having issues with your internet connection.
Phone 0800 114 973 or email

Resolved network outages

Franz Josef - Solar issues at Omoeroa tower due to weather
Reported: 17 June 2022 10:19AM; Resolved 18 June 2022

Hokitika - We've had a lightning strike to the Blue Spur tower. We're working on getting replacement equipment.
Reported 15 June 2022; Updated 16 June 2022; Resolved 18 June 2022

Ngaputahi, Ruatahuna & Papueru - Solar power issues with Rangiahua link due to weather conditions.
Reported 14 June 2022; Resolved 16 June 2022

Galatea - We’re experiencing problems with the network that may be affecting some connections. We are monitoring the situation. Apologies for any inconvenience.
Reported 12 June 2022; Resolved 15 June 2022

South of Haast - Solar power issues with Mt Watney tower due to weather conditions.
Reported 12 June 2022; Resolved 13 June 2022

Hokitika - Solar power issues on Mt French due to weather conditions. This will be resolved as soon as we get a chopper up there. Apologies for the inconvenience.
Reported 9 June 2022; Resolved 12 June 2022