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Our lead time for wireless installs is up to 2 weeks as our technicians have to schedule around weekday availability, weather conditions (for health and safety) and distance of travel.

Fibre connections are straightforward if your address is already setup for fibre (i.e. has a Chorus fibre box).
If you're not setup for fibre, our lead time for fibre installs depends on Chorus and varies greatly by location.

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Having trouble with the online form? Download a PDF form for Wireless or PDF form for Fibre and email it to
Include a PDF form for 2talk when applying for a VOIP phone.