We don’t use PPPoE for our fibre connections. Instead, each connection is assigned a static IP on our network. We provide the following once a connection is activated:
- IP Address: Your dedicated IP address
- Gateway Address: The gateway address
And these standard settings:
- Subnet Mask: 255.255.255.0
- Primary DNS (DNS1): 1.1.1.1
- Secondary DNS (DNS2): 8.8.8.8
Use an ethernet cable to connect your router to LAN1 on the Chorus ONT (or GE1 for older models).
Make sure VLAN is disabled on your router, our network does not require VLAN tagging for fibre connections.
Please refer to your router’s manual or manufacturer’s website for support specific to your router.