What you need to know to manage your account with ease.
Spotted this new look in your inbox? Awesome, you've been switched to our updated invoice. Click on any of the numbered badges below for a quick, interactive tour of the new design and a straightforward breakdown of how it all adds up.
Need a closer look?
You can download a PDF version of this guide for easy reference anytime.
We're only accepting payments via bank deposit/direct credit at this time.
To ensure your account remains in good standing, we recommend setting up an automatic payment for a seamless experience.
For payments, please transfer funds to the account designated to your area:
Include the following information in your payment:
Particulars: account holder surname and initials
Reference: account number
Code: (leave blank)
| Rural Wireless antenna install & router Extra charges may apply for non-standard installs. We will inform you prior to any work done. Please note: WiFiConnect Ltd remains the owner of the radio unit inside the antenna box. | $295 |
|---|---|
| Rural Wireless equipment relocation (e.g. moving house) Extra charges may apply for non-standard relocations. We will inform you prior to any work done. | $180 |
| Rural Wireless signal test Waived if followed by an install or we can't get a signal. | $100 |
| Overdue account suspension Charged when your service is suspended due to an overdue account. | $35 |
| Equipment delivery This covers the cost of delivering a router or other hardware to your service address. May not apply if technician is called for a site visit. | $15 |
| Additional router Vilo 5/6 mesh router | $75 |
All amounts shown include GST. Amounts last updated 17 July 2024 and are subject to change.
Got more questions? Get in touch.