What you need to know to manage your account with ease.
We're only accepting payments via bank deposit/direct credit at this time.
To ensure your account remains in good standing, we recommend setting up an automatic payment for a seamless experience.
For payments, please transfer funds to the account designated to your area:
Include the following information in your payment:
Particulars: account holder surname and initials
Reference: account number
Code: (leave blank)
| Rural Wireless antenna install & router Extra charges may apply for non-standard installations. We will inform you prior to any work done. | $295 |
|---|---|
| Rural Wireless equipment relocation (e.g. moving house) Extra charges may apply for non-standard relocations. We will inform you prior to any work done. | $180 |
| Rural Wireless signal test Waived if followed by an install or we can't get a signal. | $100 |
| Overdue account suspension Charged when your service is suspended due to an overdue account. | $35 |
| Equipment delivery This covers the cost of delivering a router or other hardware to your service address. May not apply if technician is called for a site visit. | $15 |
| Additional router Vilo 5/6 mesh router | $75 |
All amounts shown include GST. Amounts last updated 17 July 2024 and are subject to change.
Got more questions? Get in touch.